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Privacy Policy

Privacy Policy

This Privacy Policy explains how Chennai Couture handles personal data when users visit the website, make an inquiry, book an appointment, or request tailoring, remodelling, or upcycling services.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare consultation notes, provide quotes, manage approvals, carry out remodelling or alteration work, arrange fittings and collection, process payments, maintain business records, improve site reliability, and meet legal or accounting obligations. We may also use limited technical data to secure the site and prevent misuse.

Processing is limited to the purposes described in this notice.
02
Sharing partners

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or similar operational tasks. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality safeguards.

Operational recipients are used only for defined service functions.
03
Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, respond to lawful requests, protect our rights, investigate misuse, or address security and fraud concerns. Disclosure may also occur where needed to support a legal claim or to meet a binding obligation.

Legal disclosure is limited to what is necessary and permitted.
01

Data We Collect

We may process contact details, inquiry content, appointment information, garment and project details, fitting notes, payment-related records, and technical data such as device and usage information. Where a user submits images or measurements for a tailoring or redesign request, those materials are processed as part of the service record.

The categories of data collected depend on how users interact with the site and services.
02

How We Collect Data

We collect data from project inquiries, appointment requests, fitting sessions, written scope approvals, collection and payment steps, and ordinary website use. We may also receive information from messages sent through the contact form, email, or phone, and from records generated when a project is assessed or updated.

Some information is provided directly, while other information is created during booking, consultation, and project handling.
03

Types of Cookies

We may use session cookies, preference cookies, and basic analytics or performance cookies. Session cookies help the site function during a visit, preference cookies remember selected settings, and performance cookies help us understand how the site is used and whether pages load correctly.

Cookie use is limited to standard operational and preference functions.
04

Cookie Controls

Users may manage cookies through their browser controls and, where available, site-level preference settings. Disabling some cookies may affect form handling, appointment booking, or other site functions that rely on basic session support.

Browser settings and similar tools can be used to limit non-essential cookies.
Contact Information

Contact Information

Email contact
feedback@flutehockeypicture.click
Telephone contact
+91 81292 76065
Postal address
4/67E, Vijaya Nagar 3rd Cross Street, Chennai, IN, 600042
Privacy contact
feedback@flutehockeypicture.click

Use the contact details below for privacy questions, data requests, or policy-related concerns.

Contact Page
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion of certain records, or restriction of processing in appropriate cases. Where consent is used as the basis for processing, it may be withdrawn for future processing, subject to legal and operational limits.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To protect privacy and prevent misuse, we may ask for information needed to confirm identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests may require verification before any action is taken.
Data Retention

Data Retention

We retain personal data for the period necessary to manage the relevant inquiry, project, payment, and follow-up records. Some information may be kept longer where required by law, tax, accounting, or dispute-resolution needs. When data is no longer needed, it is deleted, anonymised, or otherwise handled in a reasonable manner.

Records are kept only for as long as needed for service, accounting, dispute handling, or legal compliance.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the site or other suitable notice.

We may revise this policy when our practices, services, or legal obligations change.